Today a cyber-security firm named Crowdstrike took down large swaths of the world’s IT infrastructure by pushing a faulty update on millions of Windows machines. On a Friday. Whoops! As anyone working in IT knows, mistakes happen. But while we can bash the lack of testing and oversight over such a big mistake, I think it’s important to reflect on the role that IT departments played in the meltdown. Why would anyone ever give a company (outside the one that […]